Improve Employee-Organization Relationships (EOR) and Workplace Performance Through CSR: Insights from an Electric and Energy Company in China
Zhang, Dr. Yafei
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This study examined the impact of employee perceived corporate social responsibility (CSR) on their employee-organization identification (EOI), corporate ability (CA), employee-organization relationships (EOR), and organizational citizenship behavior (OCB). Results, based on a survey (N = 248) with employees from a large, private company in the electric and energy industry in China, revealed that employee perceptions of CSR were positively associated with EOI, CA, EOR, and OCB. In addition, there was a positive spillover effect between CSR and CA. Findings also indicated the positive associations between CA and EOR, and EOI and OCB. This study contributes to the scant research on employee-centered CSR and suggests CSR as an effective strategy to cultivate relationships with employees and to increase their work performance in the Chinese context.